Apple Seeks More Information From iPhone 3.1 Users About Battery Life
Although Apple was very up front about the fact that iPhone 3GS users would see decreased battery life , users can not seem to stop complaining on blogs, twitter, and Apple and AT&T directly, about the poor battery performance on their new phones particularly since installing 3.1.
As a result many of these “complainers” have been solicited by email by the AppleCare Help Desk for their response to 11 questions.Most seem to be directed to the usual battery-drainers, WIFI, Bluetooth,push emails, apps, etc…. However one question in particular asks
“When you notice a power drop, does it seem to be a legitimate power drop, or rather an issue with the battery icon indicator?
Apple is also offering for download an unsigned battery life logger, which will collect information about your phone’s battery life. The logger syncs the data with iTunes to send it to Apple for investigation. This was sent as an attachment in the AppleCare emails to those who contacted support about the issue.
Apple support also suggests that ianyone experiencing problems with the iPhone’s battery life should restore the phone from iTunes. However, plenty of users are reporting that this solution doesn’t work in all cases.
Apple’s response seems to be the right thing. I for one was expecting poor battery life as it was projected early on and especially since i use many apps and use wifi and bluetooth often. I personally am having much more horrific problems that I have not seen reported by pthers yet. We shall see how this plays out.
